At ViarTrans LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Information You Provide
We may collect information that you voluntarily provide to us when you:
- Contact us through our website or email
- Request a quote or consultation
- Subscribe to our newsletter or updates
- Engage our services
- Participate in surveys or feedback forms
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Company name and job title
- Project requirements and specifications
- Payment information (processed through secure third-party payment processors)
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers
We collect this information using cookies, web beacons, and similar tracking technologies. For more information, please see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our software development services
- Communication: To respond to your inquiries, send project updates, and communicate about our services
- Business Operations: To process payments, manage client relationships, and fulfill contractual obligations
- Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
- Analytics: To analyze website usage, improve user experience, and optimize our services
- Legal Compliance: To comply with legal obligations and protect our rights
- Security: To detect and prevent fraud, abuse, and security threats
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients, such as:
- Payment processors
- Cloud hosting providers
- Email service providers
- Analytics and marketing tools
These service providers are contractually obligated to protect your information and use it solely for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, such as court orders or government agencies.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
3.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Client project data is retained according to the terms specified in individual service agreements, typically for the duration of the project and a reasonable period thereafter for support and legal compliance purposes.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
- Portability: Request transfer of your information to another service
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information provided in the Contact section below. We will respond to your request within a reasonable timeframe.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ViarTrans LLC
Email: ceo@viartransllc.com
Address: YESAYAN / SH / 20/2 CHARENTSAVAN 2501 KOTAYK ARMENIA
Contact: VITALI SAHAKYAN
12. Governing Law
This Privacy Policy is governed by the laws of the Republic of Armenia. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Armenia.